KIRSTENLAASPERE

Head of Governance & Communications

• Directly supports the CIO & his Chief of Staff through end-to-end creation of executive presentations, data visualizations, key event facilitation, & wordsmithing
• Leads the Communications & UX team serving IT, Information Security, and Global Services, ensuring internal priorities are constantly reinforced through content & design
• Develops & iterates repeatable, flexible, & efficient methodologies across executive-level strategic planning, program management, & communications
• Manages the administration, compliance, vendor relationship, and scale of the Project & Portfolio Management system across IT’s 100+ annual projects

Sr. Program Manager

• Solved a million dollar problem by implementing a tool for tracking & approval of the effort cost & benefit of free work done as a customer investment
• Established & oversaw a divisional communications framework of meetings, channels, & templates to drive accountability & improve leadership visibility top-down & bottoms-up

Enterprise Community Manager

• Launched Jive Cloud to 6,000+ employees; consulted in static intranet content migration
• Designed a organizational plan that drove micro-sites from a hierarchical model to a use case/audience based model for efficient & scalable navigation

Enterprise Community Manager

• Pioneered a new role as community manager, revitalizing the existing platform and cultivating over 70% global adoption of the Jive On Prem collaboration tool
• Partnered directly with business groups & ambassador Community Champions to flatten hierarchies, foster transparency, & improve employee satisfaction

Content Strategist

• Orchestrated nation-wide technology roadshows, pairing communicators & tech experts to humanize collaboration products with audience targeted training & education
• Built & applied a multi-channel strategy for internal technology news to reach audiences across the business

During college, I was lucky enough to have three summer internship experiences - one for each summer between freshman and senior year. I used this time to determine the type of work environment I wanted for my post-college career, Goldi-locks style.

• Nonprofit - Too uneven: work extremely hard to accomplish small wins - valiant and important but not a fit for my work style; better to volunteer at and donate to nonprofits than build a career with them.
• Small business - Too narrow: close relationships and specific activities, but not a lot of variance, which I need to keep my focus and my interest.
• Big business - Just right: I love being an impactful cog in a big machine! Make those connections! Build those processes! Watch those gears turn!

• Alumni in Admissions - Interviews are critical to the Bates College application process and alumni like me perform local interviews for students who cannot get to campus. I don’t love that the age gap keeps getting wider but I still love being an active participant in the success of my alma mater.
• Student Communications Coordinator - I organized and managed student-led phone-a-thons for prospective and accepted students. (There was always pizza.)
• Teachers Assistant: Presidential Campaign Rhetoric - ASK ME ABOUT THIS; SO FUN!

Thesis: The Dyadic Nature of Human Language: A Logological Analysis of Genesis 1-3